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torsdag 24 september 2009

Massage Chair Review: Panasonic EP30003 TU Massage Recliner

By Jeffrey Jones

We evaluate the Panasonic Real Pro Ultra in 5 categories including Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. Each individual category is given equal weight of 20 potential points. This systematic approach helps to present massage chairs from the same vantage point to help make comparison easier. If you are looking for a massage chair, then check out the Real Pro Ultra. The model EP 30003 is a mid range model.

Warranty & Customer Service: How good is the warranty of a given chair? Do you have to buy an extended warranty? How well does the manufacturer back their product? Panasonic gives you 1 year labor and 3 year parts. Service is obtained through your retailer or via national service centers. Obviously service varies substantially based on the retailer where it was purchased. Panasonic also builds in an machine hour counter. This enables Panasonic to provide 1,000 hours of warranty coverage. Once the counter hits 1,000 hours, then the warranty ends. To match other manufacturers, you may want to purchase an extended warranty. We give a rating of 16 in this category.

Comfort & Ergonomics: The Real Pro Ultra is well designed with many intuitive placement of controls and general fit of the massage chair. It is comfortable to sit in with the plush back pad. The seat is comfortable and springy. You can sit back and feel comfortable. When you are laid back, you cannot reach the controls. You either have to get up or put the controller by your side to make adjustments. If you are tall, then this chair may be a bit too small. There are no adjustments to accommodate taller users. Our rating in this category is 17.

Ease of Use: As technology advances, it is easy to include everything including the kitchen sink for functions. Although it is nice to have many features, they cannot be a burden on the user to become familiar with them. Panasonic has loads of experience with electronics and this fact is not lost on them or their massage chairs. Just to be sure Panasonic includes a voice guidance system to assist the user. The remote is intuitive and the descriptions are accurate. Even the individual programming is not too hard to learn for the average user. One nice feature is the 5 minute quick refresher function. This gives you the option to just hit one button and get a quick refresher massage. Our rating in this category is 18.

Key Features: The Real Pro Ultra by Panasonic has an pressure point sensor and the exclusive Junetsu massage therapy. The human body has around 350 pressure points. There are almost 100 for the back, neck and shoulders. The EP 30003 has a body scan to sense these pressure points. It then tailors the shiatsu style massage to the individual user. Panasonic also developed the Junetsu massage therapy into this model. The Junetsu uses firm pressure with a penetrating circular motion for the back. This is a unique massage offered only by Panasonic. We give the EP 30003 an 18 in this category.

Massage Therapy: The most critical function are the massage therapies that can be delivered by the chair. This recliner is capable of full body massage. It covers the back and neck with the back rollers. The lower body is covered comprehensively with the air massage system. The Panasonic Real Pro Ultra has 5 automatic programs 4 manual massage techniques and 4 manual courses. With the auto programs choose from the following: Refresh, Shiatsu, Deep, Swedish and Stretch. There are a total of 14 airbags for calf and foot coverage. We give the Real Pro Ultra a 19 for this category.

How does the Real Pro Ultra stack up? We give an overall rating for the Panasonic EP 30003 an 88/100. This is a solid chair for the midrange market. The fact Panasonic included the Junetsu massage in this model is great. It is offered in their higher end models as well. The remote also comes with a voice guidance for those unwilling to read. The warranty is one area that most likely needs an extended warranty. Taller users need to see how well they fit, since the footrest does not extend out. Otherwise, Panasonic has done a good job for this massage chair recliner.

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